Commercial Service

Commercial bed bug heat treatment — discreet, documented, done in one visit

For a business, a bed bug incident is a reputation event before it is a pest event. One TripAdvisor review, one Google complaint, one tagged-on-Instagram cinema seat can cost more than a year of treatments. Our commercial team operates discreetly across London and the Home Counties — unmarked vans, out-of-hours arrival, zone-treating so the rest of the site stays trading, and a written paper trail your insurer, head office and audit team will accept without follow-up questions.
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Sectors we treat

  • Hotels and serviced apartments — single room, floor or full property, including back-of-house staff accommodation.
  • Offices and co-working spaces — soft seating, breakout rooms, phone booths and nap pods are the usual harbourage points.
  • Cinemas and theatres — auditorium seating, projection rooms, dressing rooms and green rooms.
  • Gyms, spas and yoga studios — locker rooms, treatment beds, sauna anterooms.
  • Transport — coach interiors, sleeper carriages, taxi fleets, airline crew accommodation.
  • Retail — changing rooms, soft furnishings, stockroom staff areas.
  • Care, healthcare and student accommodation — see our dedicated guides for each.

Why heat is the only commercial-grade option

Sprays leave residue, require evacuation re-entry intervals, fail against eggs and need multiple visits — each one another disruption to trade. Heat treatment kills every life stage in a single overnight visit, leaves no chemical residue, and the treated zone is back in use the same morning.

Documentation we provide

  • Risk assessment and method statement (RAMS) on request before the visit.
  • Insurance certificates (£5m PL, £10m EL).
  • Photographic and temperature-sensor log of the treatment.
  • Written report with room/zone identifier and treatment outcome.
  • 6-month written guarantee certificate — what your auditor needs to close the ticket.

Commercial coverage

Rapid response across London and the Home Counties — including hotel and entertainment districts in Westminster (SW1, W1), Camden (NW1), Southwark (SE1), Tower Hamlets (E1), Hackney (E8) and the City (EC1). Outer London and commuter towns: Croydon (CR0), Bromley (BR1), Romford (RM1), Watford (WD17), St Albans (AL1), Guildford (GU1), Kingston upon Thames (KT1) and Maidstone (ME14) all served same-day. Multi-site framework agreements available for operators with sites across the region.

How a typical commercial job runs

  1. Initial call — we triage by sector, site and urgency in under 5 minutes.
  2. RAMS issued by email within the hour if required.
  3. Site visit booked for next available out-of-hours slot (often the same night).
  4. Arrival in unmarked van; loading via service lift or back entrance.
  5. Zone treatment: 6–10 hours with full sensor monitoring.
  6. Walk-through with duty manager; report and certificate emailed within 24 hours.

Where we deliver this service

We respond across London and the Home Counties on the same day. Click any location below for postcode-level coverage, response times and pricing for that exact area.

See all areas we cover

Frequently asked questions

Will staff or customers know you are there?

No. We arrive in unmarked vans, in plain workwear, and can work overnight or outside trading hours. No signage, no branded equipment, no visible chemicals.

Can you treat without closing the whole site?

Yes. We zone-treat individual rooms, floors or carriages so the rest of the operation keeps trading. A treated zone is isolated with thermal barriers.

Do you provide certificates for compliance and audit?

Yes. Every commercial job is documented with a written report, temperature logs from every sensor, before/after photos and a 6-month written guarantee for your insurer, head office or franchise auditor.

What insurance do you carry?

£5m public liability and £10m employers liability, with copies available on request before booking.

Out-of-hours and weekend availability?

Yes, 7 days a week including overnight and bank holidays — standard for hotels, theatres, cinemas, gyms and offices that cannot lose trading hours.

Do you have framework agreements for multi-site operators?

Yes. We work with hotel groups, build-to-rent operators, student housing providers and FM companies on call-off pricing across London and the Home Counties.

Related guides

Need a discreet out-of-hours commercial treatment? Call now.

0204 569 0701

7 days a week · Same-day response · Written 6-month guarantee