The call-out
A Shoreditch boutique hotel asked for a discreet overnight inspection after two guest complaints.
What we found
Fecal spotting along the mattress piping in room 12, shed skins behind the headboard, and live adults wedged into the bed-frame joints. Classic early-stage E1 hotel infestation — caught in time.
Why heat, not sprays
A boutique hotel cannot lose a room for a week. Heat treatment finishes in a single visit, leaves no residue or odour, and the room is back in service the next morning.
How we worked discreetly
Gear in through the service lift after midnight, heaters running while guests slept on other floors, thermal probes monitoring the deepest cold spots, room re-made and back online before breakfast service.
Aftercare and monitoring
Interceptors under each bed leg, a 6-month written guarantee, and a follow-up inspection 14 days later confirmed zero activity.
If you run a Shoreditch hotel
Review damage from a single bed bug post can cost more than dozens of treatments. Same-day, discreet response — call 0204 569 0701.